Privacy Notice, Cookies & Terms

Big Thinking Publishing

Privacy Policy

Last updated: 19/03/2025

Big Thinking Publishing ("we", "us", "our") is committed to protecting your privacy and handling your data transparently and securely.

What information we collect

We may collect the following information:

  • Name
  • Email address
  • Postal address (for orders)
  • Payment details (processed securely via third-party providers)
  • Website usage data (via cookies and analytics tools)

How we use your information

We use your data to:

  • Process and fulfil orders
  • Communicate with you about your order or enquiry
  • Send marketing emails (only if you have opted in)
  • Improve our website and services

Third-party services

We use trusted third-party providers to help run our business, including:

  • Payment processors (e.g. Stripe, PayPal)
  • Email marketing platforms (e.g. Mailchimp)
  • Website analytics tools (e.g. Google Analytics)

These providers only process your data in accordance with their own privacy policies and applicable laws.

Data retention

We only keep your data for as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time

To exercise your rights, contact us at:
enquiries@bigthinkingpublishing.com

Changes to this policy

We may update this policy from time to time. Please check back for updates.

Cookie Policy

What are cookies?

Cookies are small text files stored on your device when you visit a website.

How we use cookies

We use cookies to:

  • Ensure the website functions properly
  • Analyse website traffic and usage
  • Remember your preferences

Managing cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Terms & Conditions

By using this website and purchasing from Big Thinking Publishing, you agree to the following terms:

Orders

All orders are subject to availability. We reserve the right to cancel or refuse any order.

Pricing

All prices are listed in GBP and may be subject to change without notice.

Shipping

Orders will be processed within 7 working days and shipped via our chosen delivery service.

We are not responsible for delays caused by postal or courier services.

Returns & refunds

If your item arrives damaged or faulty, please contact us within 14 days of receipt.

We will offer a replacement or refund where appropriate.

Liability

We are not liable for any indirect or consequential loss arising from the use of this website or our products.

Contact

Big Thinking Publishing

Shropshire, United Kingdom

Email: enquiries@bigthinkingpublishing.com

About Big Thinking Publishing

Big Thinking Publishing is an independent UK-based publisher creating books that spark curiosity, courage, and imagination.

We believe in stories that invite readers to question, explore, and see the world differently.

From imaginative fiction to interactive reading experiences, our work is designed to engage curious minds and inspire confident thinking.